LG Refrigerator Class Action Lawsuit Mostly Upheld, Partially Dismissed. When the auto industry faces issues with faulty airbags or brakes, they issue a recall and fix them. I have to fill in the blanks each and every time and yes they make notes but it's obvious to me that there isn't a reasonable process to get any action out of LG. As a result of this lawsuit, LG Electronics will provide up to $6,000+ cash relief to customers as part of a $1.5M LG Refrigerator Class Action Settlement. That settlement, however, does not include the compressors identified in this current class action lawsuit, plaintiffs said. What If My LG Refrigerator Experienced No-Cooling Events In The Past? If you opt out, you will not be bound by the terms of the Settlement, but you will also not be entitled to submit a claim for benefits from the Settlement. Feel free to post your questions, comments or complaints! Furthermore, they should do better to address these compressor issues plaguing fridges. I take it you've never dealt with repairs to see how frequent LG compressors fail vs. their competitors... Have you? Price doesn't change quality level anymore. Under the Settlement, owners of LG Refrigerators may submit claims for cash payments for past No-Cooling Events. LG Electronics has reached a settlement deal for a LG refrigerator class action lawsuit to resolve claims that the company’s refrigerators stopped cooling due to a compressor defect. In the settlement agreement (PDF), LG maintains that the refrigerators are not defective and denies any wrongdoing. Their supervisor, also from the Philippines. At this point, for any future appliance purchases, I have become more inclined to consider North American brands instead. Click here to download a claim form. Anyway, I've been diligent in making calls and following up with them and that means I've spent hours upon hours on the phone with LG's customer service which is time I don't have! Feeding a family of 7 isn't cheap and we couldn't risk losing anymore food due to another failed repair. LG Electronics Alabama I followed up a couple of times trying to see where my claim was and of finally in January this year my family couldn't live without a refrigerator any longer. You are a Settlement Class Member if you are a U.S. resident and purchased from an authorized retailer (other than for resale) a Covered Model of LG Refrigerator manufactured between January 1, 2014 and December 31, 2017. If You Own an LG Refrigerator, Your Rights May Be Affected by a Class Action Settlement. If you submit a valid and timely claim, you may recover up to $450 based upon your attestation under oath. The settlement applies to owners of certain LG refrigerators manufactured between January 1, 2014 and December 31, 2017. With the freezer on the left and the refrigerator on the right, the LG side-by-side refrigerator range makes it easier to grab either frozen or refrigerated foods. For the fridge that I paid $750 for, and already lost $400 in spoiled food, please consider options other than charging me an additional $300 to repair my fridge. The LG refrigerator class action settlement will provide Class Members reimbursement of all out-of-pocket expenses they paid for parts and labor to repair the light issue for 10 years from the date of the original retail purchase of the refrigerator. This is across the board. This is a bit ridiculous. Feel free to post your questions, comments or complaints! “The settlement resolves a pending lawsuit about alleged refrigerator cooling issues,” says John Taylor, senior vice president of LG Electronics USA. That's all the "class" LG has, to be honest with you. Anyhow, in speaking with LG, every single interaction with the brand has been with an overseas employee. And because our fridges’ Slim SpacePlus™ icemaker is completely housed in the refrigerator door, you’ll have more shelf space to store items and find them quickly. The main issues are that the freezer door doesn't always shut all the way and there's no alarm on the door so we've melted a couple freezer's worth of food. Attn: Claim Administration ; or (c) by U.S. Mail sent to the following address: LG Fridge Settlement c/o Administrator, 1650 Arch Street, Suite 2210, Philadelphia, PA 19103. CHICAGO (WLS) -- If you own an LG refrigerator, you could be entitled to part of a class-action settlement. I believe I've been more than patient. Notice of Proposed Class Action Settlement. SUMMARY OF SETTLEMENT BENEFITS Water and Ice Dispenser: LG fridges’ water and ice dispensers are designed for larger containers, including pitchers and pint glasses. https://www.tmj4.com/news/local-news/class-action-lawsuit-filed-against-lg-for-faulty-fridge-compressors, https://www.linkedin.com/company/lg-electronics/. I'm at 4 months now working with LG to repair or compensate me for my LG refrigerator and I've been very diligent about keeping notes. By Courtney Coren. Huntsville, AL 35824 They've since extended and improved warranties on their linear compressors. TAMPA, Fla. — Appliance giant LG has agreed to settle a multi-million dollar class action lawsuit over refrigerator defect claims. While the linear compressor design up until recently has been spotty, LG is still a brand I would take over most others. You may recover more if you support your claim with proof. Side by Side Fridges. If your LG Refrigerator … No Additional Proof: You can submit a Claim Form with only a statement under oath without additional proof and you will be eligible for the following cash payments: With Additional Proof: If you submit a Claim Form with additional proof, meaning receipts, invoices, photographs, payment card records, inspection records, insurance records, or other reasonable documentary proof, you will be eligible for a larger cash payment, including the following: To receive the maximum recovery available to you under the Settlement, you must support your claim with receipts, invoices, photographs, payment card records, inspection records, insurance records, or any other available proof. LG Refrigerator Settlement Details. If you sell or service appliances, I encourage you to support reddit and buy some ads. Need to fix your stove, cook-top, oven, refrigerator, washer or dryer? See the range. 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