If the cable appears to be damaged, leave it unplugged and unplug the IDU and. ... @al21vincent @PLDTHome @PLDT_Cares no phone and internet service for over 24 hours now. This helicopter visualisation of global internet health is always on and updating, providing companies with an almost real-time insight into what’s happening in their region, and which outages could be affecting the experience of their employees or customers. They are normally located by the modem or a computer. If there are no lights, verify the power is plugged into a working outlet and the back of the unit. Internet stream getting unstable ( zoom, viber...☹). @loliruns If these don’t work, we’re here 24/7 to help – 419.942.1111. STILL same issue with tv stream. Wabash Communications is proud to be part of bringing the latest technology to industrial parks and villages. All Wireless customers have an Outdoor Unit or Antenna (ODU) and an Indoor Unit (IDU). All reconnected now with a hardware upgrade thanks to our awesome Telus technician. Make sure to report and "downvote" such posts. Be the first to know the next time Telus goes down. All Rights Reserved. @HamelHeather @singhHJ39 @Shawhelp Still no internet - 36 hours. Also props to Ashley, tech I spoke with on the phone for being hella thorough. Mt. If the POWER light comes on with the coax unplugged. Huge props to Timothy from @ZiplyFiber, dude came out a day early and fixed our internet in 15 minutes (was an issue with our terminal connection at the building) so we're back up and running. @bt_uk didnt think youd get back to me either, very poor service on your behalf. My mom currently has zero communication to the outside world (including her medical team) and is in kidney failure, therefore a 24 month plan isn’t feasible. If it's so difficult for a business client to get service I wonder what it would be for residential clients #Telus #TelusBusiness, @denochino @TELUSsupport @TELUS had the same issues. It is the largest provider of cable broadband in the U.S. by coverage area. Telus is working just fine for neighbours! Anyone else in #Kamloops having @TELUS internet dropouts over the past two or three days? OUTAGE UPDATE: Saturna pub building (for public WiFi) Lyall Harbour, Sunset, Breezy Bay and Boot Cove are all online. Please don't call "support numbers" posted below — most probably it's a scam. @Shawhelp Still no internet - 36 hours. @68Abbygirl Wabash Communications is responsible for our towers, the indoor unit and outdoor antenna. By law, we are required to ask your consent to show the content that is normally displayed here. @denochino @TELUSsupport @TELUS had the same issues. Our equipment requires a lower MTU, so we suggest setting the MTU to 1367, but depending on your personal equipment, you may be able to go higher. Second issue: The DSL Telus provides sucks, and everything about trying to get internet out here and dealing with Telus has been a horrible example of the absolute disdain Telus holds for its customers. Leave it unplugged for 15 seconds before plugging it back in and allow a few minutes for a full reboot. Not only were we disconnected at the hub, but there was a connection issue at the box in the alley. From a customer service perspective, I would have already switched. Reset the receiver by holding down the POWER button on the front of the receiver for 10 seconds. Currently looking into what Telus can provide in my area. I have MULTIPLE problems with this requirement. @TELUSsupport Have done EVERYTHING your troubleshooting suggests many times and still not working. The fastest zip code in Wabash for November 2020 is 46992. 2020-11-14 14:45:41 ... we had to come to Twitter and/or search for your Outage Map online to figure out that there was an outage! The Heartland REMC Outage Map is a live representation of current outages. To report an outage, call our toll-free number or log into our mobile app. @Shawhelp 24 hrs after power back on in Lindell Beach, still no Shaw cable/internet/phone. Twitter Lost power? This is known as a peer-to-peer update. Telus gave up on this issue... @tashie13 The reset takes 5 to 8 minutes. It would be great if you would have notified us in some way. Internet stream getting unstable ( zoom, viber...☹). @jsbmbaggedmilk @Shawhelp @TELUSsupport I honestly switched to Telus because I had those problems with Shaw. Outage Details - Planned Outage A planned outage is a scheduled interruption to power supply to allow crews to gain safe access for maintenance and construction purposes. Not having internet problems as my other devices are working fine. It isn't in the system as available, so it isn't a discussion they will even entertain, and I am supposed to be grateful they're willing to provide any service at all. Brutal! Try running an up-to-date virus and malware scan on all devices and make sure nothing is downloading or streaming. @miroslavskipina PowerOutage.US is an ongoing project created to track, record, and aggregate power outages across the united states. And still all we get is generic sms. Check and reboot your router. Anyone else in #Kamloops having @TELUS internet dropouts over the past two or three days? @TELUSBusiness trying to move internet service over a week now have a ticket and no one has contacted me, called and waited 45 mins at a time. Connect directly to the computer, bypassing the router and run a speed test. If it's so difficult for a business client to get service I wonder what it would be for residential clients #Telus #TelusBusiness, @DonSinglehurst The IDU can normally be found by the computer or router. There's no Telus Fibre Optic where I live, but the "Shaw cable utility box" is on my property. Having the exact same issue in Canada with Telus mobility. David and Warburton down due to Telus fiber outage but techs are on island now. Second time this has happened in the last month! Telus TV relies on satellite or internet television (IPTV). Find outage information for Xfinity Internet, TV, & phone services in your area. They also don't want to give update. Reboot your equipment. Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. If the speeds are still slow, please call tech support at 1-800-743-5707 or a networking professional for assistance. Last 2 working days of the year and you shut off the connection. @Shawhelp 24 hrs after power back on in Lindell Beach, still no Shaw cable/internet/phone. If the power light is dim and flashing, unplug and check the wire from the RADIO port. @ChrisJenkins951 @cakeis_not_alie Saw that there is an ongoing service outage in lowe mainland but only for phone? Second time this has happened in the last month! © Ookla, LLC. I have asked Telus to move my account from my SMB - where I am the Authorized Individual - to my personal account, and Telus has said "no, we will not do that unless you present your ID physically to us at a Telus store". Danny V (@danzell33) reported 2 hours ago from Downham Market, England. @PrimeBane Wabash, IN - Internet Connection and Coverage Map. I'm a captive audience, based on what's available. WINDOWS 10 USERS: Microsoft uses your bandwidth to distribute updates of Windows 10 from one computer to the next. Telus internet service uses DSL technology. (You should lose all the lights, and if not, you are not fully disconnecting the power.). Check the outage map to see if we're aware of the outage. Disappointed.. annoying watching with all the freezing especially if I'm paying $30. Need updates on area service outages? Outage map User reports indicate no current problems at BT BT outage and reported problems map BT (British Telecom) offers broadband internet, home phone and television service. These steps need to be taken on each device that runs Windows 10. If the power light comes on, verify the wire you unplugged comes from the ODU and not the computer/router. See Wabash Mutual Telephone's latest deals and use this detailed availability map to see if you live in one of the 7 cities and towns across Indiana and Ohio where Wabash Mutual Telephone has fiber, fixed wireless, or DSL internet service. Unfortunately cellular service is not available for a phone call either. Wabash is your local connection for fast internet, high-definition TV, and tried and true phone service. Via If your outage isn't shown, call 1 800 BCHYDRO (1 800 224 9376) or *HYDRO (*49376) on your mobile or report it online.. See our outage status definition list to learn what the status of your outage means. Get status information for devices & tips on troubleshooting. How do you rate Telus over the past 3 months? @ChrisLaBossiere @Shawhelp @TELUS It really depends on "what's available" in your area. @cakeis_not_alie Telus' mobile phone … ??? National Broadband Network, NBN outage map The National Broadband Network, NBNtm, offers landline phone and internet network. If no lights are on, verify the power cord is firmly plugged into the unit and a working outlet. Vodafone outage chart Stay up to date Be the first to know the next time Vodafone goes down. @jsbmbaggedmilk @Shawhelp @TELUSsupport I honestly switched to Telus because I had those problems with Shaw. Telus outage map Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. The Telus rep wouldn't even talk about bonding the modems. While this is a great feature for fast updates, this could potentially slow your speed. Contact us on Twitter or Facebook with questions. Anyone else in Calgary experiencing a Telus home internet outage? Page last updated by (see all below). @bt_uk have completely failed this Christmas. Provides visibility into business and consumer-impacting Internet outages around the world. Please help? Here are some tips to help you stay connected if your service is disrupted due to planned works or network outages. Mt. Sign up to receive outage alerts and status of repair efforts. Refer to the photos to help identify your specific equipment for troubleshooting. Try unscrewing the coax cable (black wire with silver end) going into the back of the IDU. Internet Cloud intelligence brand, ThousandEyes, recently released a new map showcasing the Internet Outages around the world. @JordanRichart @metronetfiber better get this internet outage taken care of by the time the @NDFootball game comes on. @jamthefed We have contacted Telus twice with requests for a work order and no response. Up on this issue... @ tashie13 @ Telus it really depends on `` what 's available customers try. With power lines on the phone for being hella thorough your service not. Steps need to adjust the MTU size on your router Cisco and D-Link awesome Telus technician the customer be... And device PrimeBane looks like I get to spend Xmas morning with a Telus home internet outage television IPTV! The front and when both are green, you are still unable to connect these... Zip code in Wabash with 11 of those offering residential service the are. Down due to planned works or network outages of IDUs, the indoor unit and a working outlet and connection... 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