The freezer caught on fire. LG has to know even if they don’t want to admit it that they have had a huge problem with their refrigerators. If you’re one of the unlucky people who bought a defective LG model between…. Hi Angel, You must go to the settlement website and submit your claim: My LG, purchased in May 2016, started to act up in early August, and quit working middle August. Was not a fun thing to happen. We went through the last two hurricanes with no fridge, living out of ice chests. I want to know when will I see the money for my loss of food and beverages?