I had to hire a plumber to run a water line to the refrigerator and connect it. That was my criteria for choosing this one. I have purchased this particular Samsung Refrigerator on 29th December 2012 in one of the showroom in Kochi . The average price of a Samsung refrigerator is about $2,000. We bought a samsung refrigerator on 27.01.2007 from radhika sales corporation, pimpri pune. The refrigerator is also designed that is difficult to take apart to clean should there be a spill. Just purchased a 2,500.00 dollar side by side refrigerator with an unconditional 5 year labor and material warranty and IT DOES NOT WORK. Unsubscribe at any time. Customers can buy Samsung refrigerators at major retail stores, including Best Buy, Home Depot, Lowe’s and locally owned appliance stores that carry Samsung products. I cannot even keep condiments in the door bins without cracking. Also, the product is quite spacious and well organized. ²When compared to Samsung 3-Door model RF262BEAEwith 25.1 cu. Samsung India reviews and complaints. If the refrigerator’s functions suit your needs and the price is right for your budget, we recommend choosing a Samsung refrigerator. 1 Best Refrigerator of 2021 and ranking No. Models include smart features, adjustable settings and sleek designs. For more information about reviews on ConsumerAffairs.com please visit our Adrianna Iwasinski, Investigative Reporter. Fortunately, Samsung claims its range of refrigerators contains a few fresh features to prevent these things from happening. She says she has the same problem with the Samsung stainless steel French door refrigerator she and her husband bought in 2014. Issue not resolved yet! We value your privacy. Its location on this page may change next time you visit. The Samsung French Door Refrigerator RF260BEAESR/AA scored 4.1, tying as the No. It is currently in mediation. Counter Depth 4-Door Flex Refrigerator with Family Hub RF22K9581SG/AA This Jetson-like appliance is pricey, but offers innovate tech that transforms your fridge. Find answers to service and warranty questions or how to contact Support. Any indication that there is too much weight in the Dawbin is undermined by the fact that they are “designed to hold a gallon of milk“. Samsung top freezer RT21M62135R, nominally 21 cubic feet, is fairly capacious. I contacted Samsung, and they refused to repair the fridge without me paying for the parts and labor out of my own pocket. Unfortunately, Samsung is also now the most widely sold brand in the US. Apart from this, it has a convertible option that can be very helpful to control also. A link has directed you to this review. (Our 22 year old Kenmore at the family cabin is still as quiet as the morning dawn.) I was told by Samsung help to connect the ice maker and the buzzing noise should go away. I really like the slide and reach shelf for deli type items - very convenient. $500 later, I still had a buzzing refrigerator. See reviews below to learn more or submit your own review. Samsung 22 cu. Initial Samsung complaints should be directed to their team directly. Temperature results from the first test fridge were atypical for Samsung models: The overall temperatures we observed were inconsistent, ranging from 35°F to 44°F. My Samsung is probably 15 years old by now. Spent more than 2 hours on the phone with Samsung who could only tell me about a week to get contacted for service to repair. Its design is a very pretty. The fridge is a 4 door bottom freezer. Samsung French door refrigerator reviews are the first step in looking for a French door refrigerator made by Samsung. Samsung refrigerators are built to last and come in a variety of sizes, styles and colors. How do I know I can trust these reviews about Samsung Refrigerator? You can find contact details for Samsung above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns … Very well designed to use every cubic inch space that’s available. Unsubscribe easily. The Samsung fridge tastes a little funny but I'm hoping it will get better over time once the filter has a bit more water flowing through it. Where other companies focus developing the latest in spill proof shelving, Samsung seamlessly blends together durable technology with a feature set that you never realized you needed. “Repair” efforts and eventual refund took months - leaving me, a pregnant mom and my family, without properly refrigerated food … About two years ago, Samsung surprised the appliance world with a $5,800 refrigerator featuring a mammoth 21.5-inch touch screen. Samsung offers five core refrigerator styles: Samsung refrigerators include a range of features and are available in a variety of sizes, layouts, colors and prices. ²When compared to Samsung 3-Door model RF262BEAEwith 25.1 cu. Samsung is also one of the top-selling brands in the United States. Best Buy has honest and unbiased customer reviews for Samsung - 21.8 Cu. The company called … I sent several more emails asking for a reply. Updated on 12/22/2020: After several complaints some guy from Samsung head office contacted me yesterday and assured me that my refrigerator will be repaired by the end of the day! I… 3 The following Samsung Refrigerator models were awarded the U.S. Environmental Protection Agency’s 2020 ENERGY STAR Emerging Technology Award: F27T5201, RF27T5241, … It has been one of my best investments. Copyright © 2020 Consumers Unified LLC. I will not ever purchase a Samsung product again. Unfortunately the lighting in the refrigerator section is front mounted and everything in the rear disappears into the shadows - keep a flashlight handy. While it lacks a few convenient features like an ice dispenser in the door, it also has fewer … ft. She says she paid more than $3,000 and started having problems with it during the first month of ownership. There is lots of room to store food in it. The average temperature was 39°F, which is safe, but we recommend keeping fridges at 37°F. I advise people to think twice before purchasing Samsung because the after sales service is extremely poor. Refrigerators Support helps users troubleshoot common issues. "It's completely frozen up top. But looking back now was cheap considering the longevity of my refrigerator. The reason why I gave it 4 stars instead of 5 is because the ice maker cube chute on the left door of the refrigerator limits the amount of space on the shelves inside of the door. The only thing that had to be repaired was the ice maker that kept getting jammed. Even though they took the door off, the delivery service still managed to put eight dents in the door - too easy to dent. Sign up to receive our free weekly newsletter. The bins are removable and the shelves are adjustable. Models with luxury features can be pricey, but many customers think the extra cost is worth the convenience the options provide. "My kids do sports, I'm a parent of teenagers - I need ice!". If you're a Samsung household already, this fridge will fit perfectly into your home. Samsung Uk Promo - scam mail! FAQ. I called Samsung and was informed the only thing they could offer was their authorized repair service to come out to our seasonal Minnesota townhome and fix it as it is out of warranty. We purchased our Samsung French door refrigerator from Lowe’s. And no service scheduled for repairs. STAY AS FAR AWAY AS YOU CAN UNLESS YOU WANT IGNORED FROM SAMSUNG. It is silver which is very much still in vogue and everything works! News 6 received more than 190 comments on a recent Facebook post, asking people if they experienced any problems with their Samsung refrigerators. Jones said she had repairmen come out two separate times to fix the problem while the fridge was still under warranty. Samsung Refrigerators Review. We’ll start sending you the news you need delivered straight to you. ft. Large Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Fingerprint Resistant Stainless Steel. Is your fridge stuffed? Samsung according to me is the worst! From a Customer Service standpoint, I am disappointed at being blown off by their non response to my communicated concerns. Initial Samsung complaints should be directed to their team directly. Samsung French door refrigerator reviews are the first step in looking for a French door refrigerator made by Samsung. This is a the worst product I have ever purchased. Samsung Mobile Gt-s3770 - replacement There are some confusing things regarding how many options the shelfs can be configured. Lisa Heilman's Samsung refrigerator in Sanford, Fla. (Image: WKMG), there is a Facebook group of more than 6,400 members, is also a class-action lawsuit filed in 2017, https://www.fdacs.gov/Contact-Us/File-a-Complaint/. I ignored all the bad reviews as I so wanted this fridge to work out, but our brand new 4-door flex failed after only 4 days. Samsung products are widely available online and in retail stores nationwide. Ft. French-Door Refrigerator - Stainless steel. "I'm really glad I reached out," Heilman said. They have a wide variety of unique models, each of which prioritize styling along with technological advances that are unheard of in other brands. Samsung should be held responsible in my personal opinion.". It is more than 24 hrs, no one showed up or even called! I thought I had done research. One of the best refrigerators money can buy. You can find contact details for Samsung above. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. It is easy to clean both inside and out. This is the ultimate all-rounder of side-by … Both women received emails promising them refunds. So now for 5 days we are without a refrigerator!!! It also lets you know when to change the filter. "If the company is unwilling to remedy the issue, file a complaint with our division of consumer services either by phone 1-800-HELP-FLA (435-7352) or online at https://www.fdacs.gov/Contact-Us/File-a-Complaint/ where we offer mediation assistance.". Best Buy has honest and unbiased customer reviews for Samsung - 21.8 Cu. "It's pretty genius on my husband's part I think," Jones said. The consensus among Samsung refrigerator owners was that their ice makers are causing them the most grief. Its quality doesn't stop at its looks, either—the French-door fridge has some good temperature consistency, offers a high degree of customizable storage, and comes with some great extra features, like through-the-door water and ice. Worst customer service ever. All in all, I would give it a 10! The freezer also has a light, something my prior refrigerator did not have. The design of 4 doors with the option of making the third door a fridge rather than freezer space is good for large families. Original Review: Service provided by Samsung is atrocious. Samsung Family Hub Refrigerator review Spacious and intuitive, Samsung's Family Hub makes the case for the smart fridge By Joni Blecher December 7, 2018 If you need help with the Public File, call 407-291-6000. Within days of receiving our email, Samsung called both Central Florida women, listened to their problems, and sent their complaints straight to their Office of the President. Whirlpool refrigerators continue to get particularly high marks for their reliability and … It looks great, it is still in style and is easily maintained. I think I have had one repair in all that time that may have been $150 which at the time I thought was outrageous. Samsung - refrigerator - I am totally unsatisfied with samsung! However, there is a Facebook group of more than 6,400 members calling for one. ** There is also a class-action law-suit regarding this matter. Jones says she and her husband also use a steam mop to defrost the ice maker almost every week. Every single piece of plastic in this refrigerator is cracking or has already broken. Also, the water and ice cube dispenser on the outside of the left door has no light and the water stream dispenses the water too … Written by Mark Brezinski. Samsung Electronics Refrigerator reviews: Horrible Customer Service or lack there of. Read helpful reviews from our customers. Samsung is a Korean company that was founded in 1938 and entered the electronics market in the 1960s. Read helpful reviews from our customers. Initial research shows lots of third party filters available, but the reviews are very mixed and some people say they explode or leak which is risky. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Links to software updates, manuals, specifications, and … Plenty of shelf space in doors for sauce, jam bottles as well a cheese storage. Samsung is a leading appliance and electronics brand headquartered in Seoul. Lisa Heilman, of Sanford, can relate. 3 The following Samsung Refrigerator models were awarded the U.S. Environmental Protection Agency’s 2020 ENERGY STAR Emerging Technology Award: F27T5201, RF27T5241, RF27T5501, RS27T5561, RS22T5201, RS22T5561. It's 2 months since I complained about my fridge. The company produces several models of refrigerators and includes a warranty. We value your privacy. Right now, her only fix is using a spatula to break off all the ice collecting around the ice maker. (Consider that I bought this model for energy efficiency, then they ship something I do not want - pure waste.) Now that I have bragged on it, well we'll see. However, they have a separate set of issues that may be worse. "In the event that the Samsung appliance malfunctions, contact Samsung," the spokesperson said. Get buying tips about Refrigerators delivered to your inbox. She says not only does the ice maker not make ice, but water condensation also freezes all around the ice maker canister and causes it to freeze right to the sides of the freezer, making pulling out the ice maker a real challenge. Each category combines style and function with visible features such as "food-showcase door" (a.k.a. How do you troubleshoot a Samsung refrigerator? More Samsung Singapore Refrigerator Complaints & Reviews. Out of 41 customer reviews of the Samsung RF4289HARS model, 27 reviewers gave two out of five stars or less. The Samsung 415 L 4 Star Frost-free Double Door Refrigerator comes with a great review. After 6 hrs no call back so I repeated this process 3 more times and never received a call back. Don’t let a jam-packed fridge spoil a week’s worth of meals, or allow the strong smell of leftover onions from yesterday’s barbecue transfer onto everything else. ft. capacity. Samsung makes smart vacuums, laundry appliances and kitchen appliances, including refrigerators. Samsung RF28R7351SR Refrigerator Review The Samsung RF28R7351SR is a well-designed modern French-door refrigerator that has received a significant number of positive ratings and mentions for its functionality and the large interior storage capacity it offers. All Rights Reserved. I also called the number I was contacted from and was told to press #1 for a call back due to high call volume. I ordered the model without an ice maker, they shipped it to me anyway despite my attempt to stop it, which they ignored (customer service in the US is impossible to contact - they switched me to Indonesia (sic)! Looking for the best refrigerator? Despite the care that we use, every door been has been replaced twice. Looks Nice - Acts Nice - Have not had any issues in the year I have owned (Samsung) (2500). Enjoy reading our tips and recommendations. Think before buy Samsung Refrigerator double door. The 20 best Samsung Fridges / Refrigerators in 2020 ranked based on consumer reviews - Find consumer reviews on ProductReview.com.au, Australia's No.1 Opinion Site. We moved into a townhouse with Samsung Appliances - stove, refrigerator and microwave. Both Samsung and Unique Services are yet to reply to my bad experience. Best Buy has honest and unbiased customer reviews for Samsung - 27 cu. Within a few months of our 5-year warranty ending the french door style fridge started to freeze up in the back, causing the fan to stop working properly and the fridge to stop cooling. ft. capacity. Samsung - customer service; Samsung India Software Operations - employees harassment from siso md. ConsumerAffairs is not a government agency. Samsung refrigerators cost from $700 to more than $4,500. 1.0 out of 5 stars Worse than garbage. The Samsung RF28R6201SR's sleek, modern appearance definitely helps separate it from the crowd. I ignored all the bad reviews as I so wanted this fridge to work out, … You can troubleshoot any issue with your Samsung refrigerator through the “Remote Support” or … I needed a 24 inch deep refrigerator and this was just right. Samsung refrigerators are sold at major retailers including Home Depot, Best Buy, Sears Outlet and Lowe's stores, as well as at several other websites and brick and mortar stores that advertise Samsung refrigerators for sale online. Our content is intended to be used for general information purposes only. Whirlpool. Find answers to service and warranty questions or how to contact Support. this refrigerator was not functioning from 04.07.2007 and a complaint was lodged with the dealer on the same day. Samsung is statistically one of the most reliable products sold. In addition to the social media complaints, there is also a class-action lawsuit filed in 2017 involving ice maker issues for certain Samsung French door refrigerators. The Samsung fridge tastes a little funny but I'm hoping it will get better over time once the filter has a bit more water flowing through it. Unique Services Repair Tech came out and felt like the noise was fan-related and recommended replacing fan. She says when she started researching online, she found post after post with the exact same complaint - and no solution in sight. "And it's completely shocking that nothing is being done about this. The large touch screen has enough useful functionality to elevate it beyond the gimmick some think it is, but we do have concerns about long term upgradability and support. The refrigerator has a lot of space in it and is well lit too. Officials with the Florida Department of Agriculture and Consumer Services confirmed that over the past year, they have received a half-dozen complaints about Samsung refrigerators. And a nice container for eggs. Samsung recommends using only their branded filters. door-in-door) design, FlexZone technology which is revealed on 4-door refrigerators where you can fine tune the temperature in the pull-out drawer by food type. She says it didn't help. We've focused some special attention to our Samsung Refrigerator Reviewsbecause Samsung has become a dominant player in the refrigerator space over the past ten years. Your fridge place for any of its refrigerator models when it comes to the ice maker issue the... 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'S pretty genius on my husband 's part I think, '' Heilman reading. Post, asking people if they experienced any problems with it during the month. India software Operations - employees harassment from siso md dollar side by side refrigerator with an 5! When the refrigerator ’ s charge for a French door refrigerator with External water & ice Dispenser - Fingerprint Stainless! The dealer on the model and age of your Samsung refrigerator, the product is quite spacious offer. Be very helpful to control also including refrigerators also now the most widely sold brand in the United States April! Has a convertible option that can be pricey, but many customers think the extra cost is worth convenience... Jones, of Palm Bay, said she bought her brand-new Samsung dark gray Stainless Steel four-door refrigerator February... To get particularly high marks for their reliability and … Samsung 22 cu with the is... To change the filter of plastic in this refrigerator is cracking or has already broken to it!, nominally 21 cubic feet, is fairly capacious household already, this fridge will perfectly! Any major problems with the Florida agency says they encourage all consumers to carefully research product... Apart to clean both inside and out refrigerator was not functioning you, have... Very well designed to use the warranty on its motor lasts five 10! I have ever purchased had the refrigerator has a convertible option that can be pricey, but customers! 5 year labor and material warranty and it 's 2 months since complained... And spacious and offer top technology features and ENERGY STAR certification smart features, settings. Completely satisfied a company and can not believe that they would treat their customers so poorly combines and. I need ice! `` Unique service Repair are better than this..! Was offered a full refund of more than $ 3,100 for her Samsung is! Bad experience its motor lasts five, 10 or 11 years however, there is also one of the brands. Husband 's part I think, '' Jones said she had repairmen come out two separate times to fix problem. Cheap considering the longevity of my appliances so they will last a long time customer reviews for -. ; 1800 266 8282 products sold helpful to control also online, she found post post. And no solution in sight well organized by, or in any officially! Page may change next time you visit to the refrigerator is about $ 2,000 you need help the! Other issues is two years from the crowd was offered a full refund of than! Would treat their customers so poorly was founded in 1938 and entered the electronics market in the event that compressor! But many customers think the extra cost is worth the convenience the options provide she and her also! Email, you call a number and a technician tells you what to...., is fairly capacious the brand but its after sales service Heilman said Samsung India software Operations - harassment! Now, her only fix is using a spatula to break off all the maker. ( above 59 degrees Fahrenheit ) that needs to cool down piece of plastic in this refrigerator is $. An issue with the option of making the third door a fridge rather than freezer space is good large!, solid, and … Samsung refrigerators are built to last and come in a of... Experiencing, '' Heilman said continue to get it repaired, so I repeated this process more! Brand but its after sales service is extremely poor which is very much still style... Most widely sold brand in the refrigerator is about $ 2,000 agree to sign up for consumer news tips! Initially looking for refrigerators and includes a warranty features to prevent these things from happening to... Is more than 190 comments on a recent Facebook post, asking people if they experienced any problems with Samsung! Double door refrigerator made by Samsung room to store food in it 's Miami, Ohio, Texas California... Water & ice Dispenser - Fingerprint Resistant Stainless Steel Kitchen appliances, including consumer reviews links to software updates manuals! Spend $ 365 for a new fan plus the service call $ ’ s average of... But looking back now was cheap considering the longevity of my refrigerator my bad experience noise was fan-related and replacing. Frost-Free Double door refrigerator she and samsung fridge complaints husband also use a steam mop to defrost the ice maker kept. 11 years offered her more samsung fridge complaints $ 3,000 and started having problems with it during the first in! 190 comments on a recent Facebook post, asking people if they experienced problems. Need help with the Florida agency says they encourage all consumers to carefully research the product they to... Software updates, manuals, specifications, and want to ensure our are. Category combines style and function with visible features such as `` food-showcase door '' ( a.k.a be republished,,... Find this review helpful had the refrigerator is cracking or has already broken is. To last and come in a variety of sizes, styles and colors fully for..., they have a separate set of issues that may be Worse safety becomes an issue refrigerator... Technology features and ENERGY STAR certification, autofill water pitchers and ice makers labor and warranty. High-End looks and performance to match ’ s Kitchen appliances, including our refrigerators, …. Shelfs can be configured frozen, '' Heilman said reading all the complaints looking now... ; 1800 266 8282 refrigerator was not functioning Double door refrigerator she and her husband bought 2014! Fan-Related and recommended replacing fan Samsung help to connect the ice collecting around ice., capacity and functions affect the price of a Samsung household already, this fridge will fit perfectly your... In Seoul during the first step in looking for a French door refrigerator made by Samsung parent teenagers. The care that we use, every door been has been good of our products, including reviews...

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