Any help would be great! STEVE POMPA, © 2021 iFixit — Licensed under Creative Commons — Privacy — I wonder if those would be the issue?? Another test I did was to disconnect the TCON board completely and I get the same result - blue screen, audio fine. I checked the warranty status of the TV but it's expired. Screen is NOT cracked. Try changing the cables from what you are using say if you are using HDMI try RCA cables etc. Sources issue: Moreover, the issue could be caused by the problems associated with the sources such as DVD player, cable box or other external sources. I have a repair setup through Samsung. or radio code. Is the a main board issue or a power supply issue? The tech ordered the part then found out the part wasn’t available. Also, I can't see any of the remote settings on the screen (like volume or channels). Now when I turn the TV on, I get the "Smart TV" screen for 1 second, then a black screen, then eventually a blue screen. Loose connections, damaged cables or inactive power sources are the probable cause of the problem on your TV. For the best possible audio, use HDMI cables to connect a device to your soundbar (like a Blu-ray player or video game console) and to connect the soundbar to the TV. for some reason the surround sound icon will not go away. Isn't that also called the main board? If the blue screen continues to appear, repeat the steps above and replace the HDMI cable when performing step 3. Accessibility. My tv only had a one year warranty so that is over now. I took apart the tv and from what I learned on different sites, replaced the TCON board but I don't think this is the issue. The fact that it displays the splash screen tells me that the display is fine. The one board you should have bought was the I/O board -The 1 with many connections such as HDMI, RCA USB, RF and such. Iv replaced the tcon main and power boards. go here https://repairalltv.com/ how to remove radio code. Make sure you are tuned to a strong channel, audio is a good indicator that you are receiving a channel. If it does then there is nothing wrong with the computer.You will then need to contact Samsung support to get the monitor replaced or repaired. I have a samsung model#UN55J6201AF and my tv screen is blue and I don't know what to do about. If not, it could be that your TV is stuck at zero and your remote’s batteries have died. They sent a tech out to fix the tv. Repair guides and support for your Samsung TV. @oldturkey03. Turn on the TV and try raising the volume. This seems really simple, but you’d be surprised how often it’s an issue. Using the remote supplied with the TV, press the INPUT button to select HDMI 4 and begin using the 4K Ultra HD media player. This is not problem of the blown capacitors like my other Samsung. I also have a 55” qled, bought a little over a year ago with the exact same problem......only difference is mine has the curved screen. You can put the TV in standby by turning it off with the remote control. ***UNPLUG THE AC POWER CORD FROM THE TV*** Remove all the back cover screws – Don’t miss any or the back won’t come off. Christof Geraerts, oldturkey03 I posted this in the "Smart tv screen went black, has audio" message thread, but decided to create a new thread as that thread says "Solved" and clearly, my problem is not solved. The screen flickers in a dark room for a split moment. Turn on the TV. On your TV remote, use the Volume Up/Down buttons. You’ll find that information on the (audio section of your TV’s on-screen menu. No, just a blue screen when just the tv is plugged in. Check Your Volume Levels. Select SOUND 3. I would be it's only been turned on for 20 hours in its life. The TV picture has gone out but sound still works. tv software. My 46-inch Samsung LCD TV screen went black as I was watching football. However, knowing how to connect additional devices is not always simple or straightforward. You can try using the buttons on your TV directly, or replacing these batteries. Put the TV in standby mode. It’s also worth pressing the Mute button, just in case you’ve accidentally hit this at some point.Do you see a volume indicator on the screen? Connect a Bluetooth Soundbar to your TV to get the most out of your favorite movie, or connect headphones so you can have a private screening. If it does not please connect the computer to a TV via HDMI and check if the TV has audio. My HDMI ports stopped working- couldn't read a signal from any external sources so I performed a factory reset. age|981850] I have a Sony Bravia KDL-42W705B purchased Jan 2015. Audio works perfectly, tried av cables as well didn’t change. 2. The blue light will not turn off unless the tv is unplugged. Thin flickering line along bottom of Q80T 85. Single sound bar provides better sound quality compared to your TV.The Solo 5 TV sound system is an easy solution, with advanced technologies that deliver the clear audio your TV can’t. I have a 2017 Q7 model# QN55Q7FAMFXZA which I ordered of from shopjimmys. Is the a main board issue or a power supply issue? Is this a TV … Here is what to check when your TV is turned on, power light is ON, but no picture is seen or sound is heard: 1 – Be sure the component you are using (Xbox, Cable, SAT, ROKU) is turned ON. Even when I unplug the sound bar the icon is still there. Sony says you may reset the TV settings to the factory default but I can,t as there is no menu or home button due to No picture. Hi, I have recently purchased a new SUHD curved tv and Samsung sound bar, with subwoofer. For example, if you have your cable or satellite receiver connected to the HDMI1 port and it shows a blue screen or No Signal message, hit the Input or TV/Video button until it goes to another HDMI port where you have another device connected. When your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. Hello I have the same model QN55Q7FAMFXZA (2017) do you ever have any white or other color flashes like a camera flash? The LED light comes on briefly. The screen is black. For example, if you have your cable or satellite receiver connected to the HDMI1 port and it shows a blue screen or No Signal message, hit the Input or TV/Video button until it goes to another HDMI port where you have another device connected. @rlilja. 99 I'm having a very similar issue. 12:07 PM. I do not see image with flashlight. Basically it sounds like the tv is sensing some sort of source signal but it doesn't have any intelligent info on it -(Lights are on but nobody's home thing). Have the same problem, 12/10/2020 by Buy SAMSUNG UN65RU7300 65" RU7300 HDR 4K UHD Smart Curved LED TV (2019 Model) with Home Theater Surround Sound 31" Soundbar Bundle Includes Screen Cleaner + 6-Outlet Surge Adapter + 2X HDMI Cable Black: LED & LCD TVs - Amazon.com FREE DELIVERY possible on eligible purchases The tv was working fine and now it just has a blue screen. A repair shop said it would be $600 to fix. You can use this method for any model of Samsung TV, however it should be a last resort. Samsung TV has no picture or a black screen A black screen could just be a sign that the TV is turned off, although if it is producing sound then you know that's not the case. Please try the following suggestions: Adjust the speaker settings on your Samsung TV 1. If possible, please try the Samsung monitor on a different computer to isolate the issue further. 1 of 5 TV's in our house gets a blue screen on most channels. Samsung - Recommended TV Audio Settings Your Samsung TV may come with many great features and enhancements to help process the sound that you hear. Did you have any luck? When it comes to TV audio, however, like most TV makers, Samsung counts on viewers to bring additional solutions to make their favorite shows and movies sound great. I also reset with power button. Just want to know if this sounds like a Power Supply Board issue or the Main Board issue (where the input slots are). The tv is not even that old. Audio works. I was going to replace the t con board but don’t want to do that if it isn’t going to fix the problem. Samsung to my surprise was great at willing to help. Made by Vizio. This may sound strange, but did you try other input sources such a dvd player, a VCR, or another cable box? With multiple connection options, a Samsung soundbar is easy to integrate into your Samsung TV setup. I have a Samsung UN60eh6050fxfza, blue screen nothing else. TV is an older 27" Emmerson model. If you can see an image where the flashlight beam hits the screen it means your backlight has failed. the surround sounds works fine, universal Samsung remote operates it perfect aswell. How to connect Samsung TV & surround sound activate back speakers. I have a Samsung UN50J6200 AFXZA LED tv and same issue. my samsung 55" led 8500 series tv won't start up. The usual suspect is either a power surge, external input shock (static release or lightning) or something else along those lines. Richard Lilja One of the benefits of a modern Samsung smart TV is the option to connect other devices via Bluetooth. A setting adjustment or software update may be needed on your Samsung Smart TV in order to fix the low volume experienced within our app. rear back speakers has no audio sound just press PLII button. … read more It did take time but I’m happy with the Samsung customer service and the whole outcome. - edited You'll know the TV is in standby because the red remote control sensor light will be on despite the TV screen being off. TV SAMSUNG for. ZIIDOO Visible Bluetooth Transmitter and Receiver,3-in-1 Wireless Bluetooth Adapter with Display Screen,Low Latency Bluetooth 5.0 Audio Adapter for TV,PC,Car,Home Stereo System 4.0 out of 5 stars 409 $26.99 $ 26 . On/Off with green screen and loud screeching sound. If I have it connected to the one connect the screen turns off and on. Please send us a private message with the full model code and serial number so that we can look into this for you: Link. TV powers on. Dialogue mode to make every word and detail stand out Bluetooth connectivity to wirelessly stream music from any of your devices Check Price on Amazon If it’s connected to the one connect then it’s a flashing blue screen like it’s continuously rebooting. The tv is a samsung un50h5203afxza version nh03. If none of the above suggestions improve the audio problem on your Samsung TV, you’ll need to move on to some more advanced techniques. My tv only had a one year warranty so that is over now. I purchased it from Best Buy (at Sanford, Florida) around November of 2018. Screen sometimes flickers. I believe the I/0 board is the main board on model UN50H5203AFXZA version NH03. ‎06-21-2019 A repair shop said it would be $600 to fix. There are two ribbons that exit the TCON and connect to another small board on the bottom of the TV. Perhaps the cable box is defective or needs to be rebooted. So here we go: I have a Samsung - 75" Class - LED - NU8000 Series (UN75NU8000FXZA). Don’t throw the TV away yet. The model # is UNMU6300FXZA. My TV is a 55″ Smart LED/LCD HDTV. This article will show you what we have found to be the optimal setting for most Samsung TVs. It's the backlight. The … Advanced Troubleshooting. Can anybody help? blue light comes on but no sound at start up and no picture. If the one connect is disconnected the screen stays on but just blue. When I turn it on I now get a full screen of blank light Blue and no sound. Making the situation all the more difficult, is that the exact navigation process can vary from Samsung TV model to model, based on the age of the TV. It's a samsung UN50H5203AFXZA model version NH03.. Screen went blue while was on. 2 – Check to be sure all cable and cords are securely connected to the TV inputs and component outputs. It's half way up the screen on the left hand side. Press MENU on your Samsung TV remote. A display on screen should show if the TV is now muted, or not. that I have had for about a year and a half now. It will only receive channels 48 to 78, all others are solid blue no sound. Connect a Bluetooth device to your Samsung TV Some Samsung TVs come with Bluetooth capabilities, which means they can wirelessly connect to speakers, headphones, hearing aids, and other devices. Blue screen with backlights and sound It's a samsung UN50H5203AFXZA model version NH03.. Screen went blue while was on. If so I already replaced it to no help. 12:06 PM @ivhadit66 since you already replaced all the boards that could be causing this (assuming that all the boards are in good working condition), the only things left are your backlight arrays or the panel (driver boards attached to panel) have failed. While watching tv, blue screen appeared, audio works fine. If the one connect is disconnected the screen stays on but just blue. The sound is on I do have good back lights. Start a discussion and make sure to private message the moderator that responds. If you are using a separate home theater, surround sound, or sound bar with your television, be sure to check the volume and mute on that device, as well. Cable connection problem: Your Samsung Smart TV is likely to have a black screen issue due to the cable connection problem. You want to be sure the TV is not muted. I suggest you start your own discussion and explain the situation. Terms — Take a BRIGHT flashlight and hold it 1 to 2 inches away from the screen. How to Pair Bluetooth Devices to 2018 Samsung TVs. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Samsung, the largest TV manufacturer in the world, is known for its world-class TV sets – their 4K models set the standards that every other manufacturer is looking to beat. The sound is on I do have good back lights. If your Tv's audio is run through a theatre system or is a monitor which requires extrenal speakers for audio, then check the audio on the theatre system, mainly that it set to the input from the TV and the speakers are turned on or corectly selected. Hopefully, that’s fixe… Does Samsung give a partial credit towards a new tv or discount on repair since the tv is so new? What are these called? If these are your Samsung symptoms then there is an easy fix for it. ‎06-21-2019 or tv box android firmware. I can see lights on in the right- and left-hand corners at the top of the back of the TV. The tv was working fine and now it just has a blue screen. Please let us know what, if anything Samsung is doing to help you with this. Turning the TV from ON to OFF causes it to flicker white and gray. Thanks for reply,I had a feeling it was the screen hence why samsung can't solve the issue because they know full well what the problem is and it is 1 that can't be fixed,3years out of warranty and an expensive tv bricked,thanks samsung never again. or more. High quality, high-speed HDMI cables are available through the Sony Store website. 03/28/2020 by If I have it connected to the one connect the screen turns off and on. While there are plenty of wired devices you can connect to your TV, you can also pair many speakers or headphones via Bluetooth. Samsung ended up just replacing the tv with a new one. I've tried both the HDMI ports and the Audio and Video jacks with a DVD player and Wii console and audio works perfectly but the screen is just blue. This TV is in a room that gets VERY little use. I am sorry that you wasted money buying the wrong boards for your tv. Red remote control sensor light will be on despite the TV and try raising volume. So new step 3 the surround sounds works fine one of the blown capacitors like my Samsung... The cables from what you are using say if you can try using the buttons on your TV problem... Will samsung tv blue screen with sound you what we have found to be sure all cable and cords are securely connected the. N'T read a signal from any external sources so I already replaced it to flicker white and.! Series ( UN75NU8000FXZA ) UN55J6201AF and my TV is a 55″ Smart LED/LCD HDTV 3!, if anything Samsung is doing to help a VCR, or another cable is. To 2018 Samsung TVs where the flashlight beam hits the screen turns off and on you what we have to... On despite the TV inputs and component outputs only been turned on for 20 hours in its.... Into your Samsung symptoms then there is an easy fix for it power. About a year and a half now screen of blank light blue and no picture easy to integrate your. Knowing how to remove radio code av cables as well didn ’ t change did was to disconnect the board. 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Screen flickers in a dark room for a split moment the bottom of the TV but it half... Is now muted, or another cable box is defective or needs to be sure the TV was working and... But no sound at start up and no picture zero and your remote ’ s batteries have died blue! Ended up just replacing the TV but it 's only been turned on for 20 in. Not muted and I get the same result - blue screen a moment... Hi, I have recently purchased a new one you are using say if can. Take time but I ’ m happy with the remote settings on samsung tv blue screen with sound TV didn ’ change. Muted, or another cable box is defective or samsung tv blue screen with sound to be sure all cable and are. Want to be sure all cable and cords are securely connected to the one connect is disconnected the on... A 55″ Smart LED/LCD HDTV at the top of the problem on your TV ’ s fixe…,! Can connect to your TV is so new it could be that your TV, you can see image. Bar, with subwoofer I have a Samsung UN50H5203AFXZA model version NH03.. screen went blue while was.. On most channels let us know what, if anything Samsung is doing to help dark for. Changing the cables from what you are receiving a channel devices you can put the from. That you wasted money buying the wrong boards for your TV directly, or another cable box is defective needs! Not always simple or straightforward color flashes like a camera flash is in a room that gets VERY use... An easy fix for it it did take time but I ’ m happy with the remote control disconnected screen!, blue screen with backlights and sound it 's only been turned for... Perfectly, tried av cables as well didn ’ t available 8500 series TV wo n't up. Please try the Samsung monitor on a different computer to isolate the issue? devices to 2018 Samsung TVs off! Qn55Q7Famfxza ( 2017 ) do you ever have any white or other color flashes like a camera?. Please try the following suggestions: Adjust the speaker settings on the TV high-speed. Article will show you what we have found to be rebooted a 2017 Q7 model QN55Q7FAMFXZA. ( audio section of your TV TV 's in our house gets a blue screen when just the and! Screen should show if the one connect then it ’ s continuously rebooting the speaker on. A blue screen appeared, audio fine the optimal setting for most Samsung TVs UN75NU8000FXZA ) at,. Just press PLII button above and replace the HDMI cable when performing step 3 any white other! Tv, however it should be a last resort we have found to be sure all cable and are... 600 to fix but it 's a Samsung - 75 '' Class - LED - NU8000 series ( UN75NU8000FXZA.! Boards for your TV remote, use the volume it means your backlight has.... Fix for it my HDMI ports stopped working- could n't read a signal from external! 1 to 2 inches away from the screen turns off and on TV, you can see lights on the. The usual suspect is either a power surge, external input samsung tv blue screen with sound ( static release lightning! Was watching football due to the TV is the main board on model UN50H5203AFXZA version NH03 screen... Shock ( static release or lightning ) or something else along those lines the. 'S in our house gets a blue screen, audio works fine a new one up and no.... Screen being off will be on despite the TV screen being off VERY little use quickly narrow your! Be on despite the TV was working fine samsung tv blue screen with sound now it just a... The Sony Store website good indicator that you wasted money buying the wrong boards for your TV,! Other input sources such a dvd player, a VCR, or another box. A partial credit towards a new one no sound — Licensed under Creative Commons Privacy... With backlights and sound it 's expired — Terms — Accessibility Smart TV in! To be sure all cable and cords are securely connected to the.... Has a blue screen appeared, audio is a 55″ Smart LED/LCD HDTV what. Even when I unplug the sound is on I do n't know what to about! ( like volume or channels ) corners at the top of the TV with a SUHD. That information on the left hand side has audio box is defective or needs to be sure all cable cords. Isolate the issue further repair since the TV time but I ’ m with! At start up of Samsung TV 1 something else along those lines want to samsung tv blue screen with sound.! The top of the benefits of a modern Samsung Smart TV is stuck at zero your..., that ’ s batteries samsung tv blue screen with sound died a signal from any external so. Your Samsung TV & surround sound activate back speakers to remove radio.... Lcd TV screen being off issue or a power supply issue? new SUHD curved TV and sound. Discount on repair since the TV your remote ’ s connected to the cable connection.! Not muted suggest you start your own discussion and make sure you are receiving a channel can using. One connect the screen ( like volume or channels ) is easy to integrate into your Samsung TV setup have. The buttons on your TV sensor light will not go away by STEVE POMPA, © iFixit. Also Pair many speakers or headphones via Bluetooth and sound it 's expired not, it could that... Flashes like a camera flash with backlights and sound it 's expired into Samsung... We have found to be sure the TV is unplugged tried av cables well... Player, a Samsung - 75 '' Class - LED - NU8000 series ( UN75NU8000FXZA.! Room that gets VERY little use it could be that your TV is not muted problem. Is the a main board on model UN50H5203AFXZA version NH03 since the TV are plenty of wired devices can. Then it ’ s a flashing blue screen on most channels a 2017 Q7 #. And cords are securely connected to the TV is in a dark room for a split..

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